Shipping policy

At K URBAN, we work with trusted print-on-demand fulfillment partners to create each item specifically for you after your order is placed. This approach helps reduce waste and ensures every product is made with care.

Order Processing

All orders are processed within 2–5 business days before shipment. During periods of high demand, processing times may be slightly longer.

Once your order has been fulfilled and shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times after fulfillment:

United States

Standard Shipping: 3–7 business days

Canada

Standard Shipping: 5–10 business days

United Kingdom

Standard Shipping: 4–8 business days

Europe

Standard Shipping: 5–10 business days

Australia & New Zealand

Standard Shipping: 5–12 business days

International Orders

Standard Shipping: 7–20 business days

Please note that delivery estimates are not guaranteed and may vary due to customs processing, carrier delays, weather conditions, or peak shipping periods.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the products ordered.

Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

Tracking Information

Once your order has shipped, you will receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update.

International Customs & Duties

For international orders, customs fees, import duties, taxes, and other charges may be imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has not yet entered production, we may be able to update it. Once an order has been shipped, we cannot guarantee address changes.

Additional shipping fees may apply for reshipment of returned packages.